Privacy Policy
Last updated: 16 July 2026
1. Who we are
This Privacy Policy applies to KreditTown ("KreditTown", "we", "us"), a Direct Selling Agent (DSA) connecting borrowers with partner banks and NBFCs across India, and to this website.
2. What information we collect
When you use our website, apply for a product, or contact us, we may collect:
- Contact details: name, phone number, email address
- Enquiry details: the product you're interested in, loan amount, company name (for partner enquiries)
- Agent details, for DSA portal users: name and phone number tied to your agent account
- Usage data: pages visited, browser type, and similar analytics information
We do not collect sensitive financial documents (PAN, bank statements, KYC documents, etc.) through this website. Those are collected separately, directly by our partner banks/NBFCs, through their own secure channels, once a lead is referred to them.
3. How we use your information
- To respond to your enquiry and connect you with the right loan/product team
- To refer your enquiry to a partner bank or NBFC where relevant, so they can contact you about your application
- To improve our website and services
- To communicate updates about your enquiry via phone, SMS, WhatsApp, or email
4. Sharing your information
We share enquiry details with the specific partner bank(s) or NBFC(s) relevant to your enquiry, so they can process it. We do not sell your personal information to third parties. We may use third-party service providers (such as spreadsheet or CRM tools) to store and manage leads, bound by confidentiality obligations.
5. Data retention
We retain enquiry information for as long as reasonably necessary to fulfil the purposes described above, and as required by applicable law or regulatory guidance for financial intermediaries in India.
6. Your rights
You can request access to, correction of, or deletion of your personal information by contacting us at ceo@kredittown.com. We will respond within a reasonable timeframe.
7. Cookies
This website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
8. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact us
For any privacy-related questions, reach us at ceo@kredittown.com or +91 12345 67890.